Ounass UAE Luxury Shopping Experience

Ounass UAE redefines luxury that meets modern trends. You get the same shopping experience, and you can shop for all luxury products online at amazing prices. Ounass aims to bring the best local as well as global designers to one platform and provide the customer with a luxury shopping experience.

Ounass aimed to localise global luxury for the Middle East. The team of Ounass brought with them originality and understanding of the region, about the people’s cultural preferences, making Ounass a perfectly tailored platform for the Middle Eastern market.

What Makes Ounass UAE the Ideal Luxury Platform for the Middle Eastern Market

Ounass filled the gap that the global luxury e-commerce players overlooked: the cultural and lifestyle needs of the UAE shoppers. Ounass UAE houses a wide range of top local and global designers, bringing beautiful, curated pieces from around the world, catering to fast-forward shoppers, and you can shop luxury fashion online on Ounass UAE. They offer premium customer service with 2-hour delivery in Dubai, and the same-day or next-day delivery in the UAE. You can avail luxury gifting options, personal shopping and stylist services.

Cultural Luxury Shopping at Ounass

The one thing missing from the global designers in the UAE was a lack of cultural understanding. They usually missed out on the importance of local culture, events, and traditions and were mainly focused on Western designs and ideas. This lack of cultural relevance was broken by Ounass by incorporating a collection that celebrated the local culture and also stayed up-to-date with the latest trends.

Ounass started curating collections that had more shadow of the local culture.

• They were modest, and there were several capsule and exclusive collections that would be celebrated in the Ounass market.
• The important events, such as Ramadan and Eid, had exclusive capsule collections available.
• Ounass started curating modest outfits such as kaftans, abayas, and evening gowns.
• You can avail of luxury gifting ideas and guides with jewellery, perfumes, and accessories.
• There are also collections available celebrating the UAE National Day, and enjoy celebratory deals and discounts that help the locals shop for their favourite products.

Localised Experience at Ounass

Several luxury brands were delivering to Ounass, but that took longer than usual. As a UAE shopper, this acted as a major hindrance in their shopping experience. Ounass completed this gap by providing swifter delivery services.

• Ounass offered a 2-hour delivery service in Dubai, making the shopping experience swifter and better.
• If you are a resident of Abu Dhabi, Sharjah or other emirates, you can enjoy same-day delivery and next-day delivery services.
• Even the standard delivery service at Ounass took about 7 days, making it faster than the other delivery services in the UAE.

Incorporation of Local and Global Designer Collection

Ounass did not miss out on following the latest trends while keeping in mind the importance of the local culture. You can explore curated local and global designers on Ounass. Ounass highlighted several regional designers and brought exclusive capsule collections that showed support for the regional talent while giving shoppers the chance to shop from global and local luxury brands.

Ounass’s Personalised Shopping Experience

Ounass offered the experience of personal shopping to the shoppers, making them feel celebrated and special.

• You can enjoy the experience of concierge shopping at Ounass.
• There are options available to take advantage of the personal styling experience at Ounass.
• The premium and eco-friendly packaging make shopping at Ounass an exceptional experience.
• There is also detailed Arabic content where campaigns are tailored to the local calendar.

Bilingual Shopping Experience at Ounass UAE

Ounass provided a bilingual experience, and all the content is available in Arabic as well as English. This bilingual nature of the shopping experience helped Ounass to build trust and a sense of belonging among the Arabic-speaking customers who feel excluded while shopping on other Western-centric platforms.

Exclusive Drops and Events at Ounass

Ounass drops capsule collections with international designers, launched exclusively and only available on the Ounass app or website. There are pop-ups, private previews, and VIP customer experiences that are typical in luxury e-commerce brands and specific events for Ounass.

Customer Service at Ounass

Ounass is genuinely praised by customers for its extremely polite and helpful customer service and fast delivery options. The customer service at Ounass is available from 10 am to 10 pm through various channels, and Ounass offers easy returns and secure checkout.

Ounass UAE: A Luxury Platform Built for the Region

Ounass found the gap between global luxury fashion and cultural importance and successfully fulfilled the needs of UAE shoppers. The demands of UAE shoppers for fast delivery, a blend of local and global designers, bilingual content and available customer service all in one place helped define Ounass as a successful luxury e-commerce platform for UAE shoppers.

FAQs

How is Ounass different from other luxury brands?

Ounass offers a touch of culture in the modern trends and focuses on cultural relevance, fast delivery, seamless customer support and curated collections for Middle Eastern shoppers.

Does Ounass offer fast delivery in the UAE?

Yes, there are several delivery options available at Ounass: 2-hour delivery in Dubai, same-day and next-day delivery in the other emirates, as well as standard delivery of up to 7 business days, depending on the location and delivery time.

Is Ounass available in Arabic?

Yes, Ounass offers a bilingual shopping experience, making it easy for customers to understand and feel connected to the brand.